Terms of Service
Last updated: October 27, 2025
Acceptance of Terms
By accessing and using the Arctic Paws Co. website and making purchases, you accept and agree to be bound by the terms and provisions of this agreement.
Product Sales and Orders
When you place an order through Arctic Paws Co., you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
Product Information
We curate and source high-quality winter gear for dogs from trusted suppliers. While we make every effort to display our products and their features as accurately as possible, we do not guarantee that product descriptions, images, colors, or other content are completely accurate, as products are sourced from third-party suppliers. Products may vary slightly in appearance from images shown.
Pricing and Payment
All prices are in USD and are subject to change without notice. Payment is processed securely through Shopify. We accept major credit cards and other payment methods as displayed at checkout. Prices include the cost of the item only and do not include shipping costs or taxes, which will be calculated at checkout.
Shipping and Delivery
Shipping times vary based on product availability and your location. We work with trusted fulfillment partners to deliver your order. Estimated delivery times will be provided at checkout. Arctic Paws Co. is not responsible for delays caused by shipping carriers or customs.
Returns and Refunds
We want you and your pup to be happy with your purchase. Returns are handled through our payment processor according to their standard policies. Please contact us within 30 days of delivery if you have any issues with your order. Items must be unused and in original packaging for returns to be accepted.
Product Liability
While we carefully curate safe, high-quality products, always supervise your pet when using any new gear. Arctic Paws Co. is not liable for any injury, damage, or loss resulting from the use of products purchased through our store. Pet owners are responsible for selecting appropriately sized and suitable products for their pets.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Arctic Paws Co. and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
User Conduct
You agree not to use this website:
- For any unlawful purpose or to solicit illegal activity
- To impersonate or misrepresent your affiliation with any person or entity
- To interfere with or disrupt the website or servers
- To transmit any harmful code or malicious software
- To make fraudulent purchases or provide false information
Limitation of Liability
Arctic Paws Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use this website, or from any products purchased. Our total liability shall not exceed the amount you paid for the product in question.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes indicates your acceptance of the modified terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.
Contact Information
For questions about these Terms of Service, please contact us.